Distribution information
Shipping Information
To ensure your products are delivered safely and efficiently, Lark Cross-border E-commerce Services (Ya'an) Co., Ltd. provides a variety of shipping methods to meet your different needs. Below is a detailed introduction to our shipping services:
Postal Parcel
We have established close cooperation with multiple postal authorities worldwide to provide postal parcel services. This service is particularly suitable for lightweight and small-sized goods, with a general weight limit of 2KG (special regulations apply in individual regions). Postal parcels boast an extensive coverage network, enabling delivery to almost any country or region with post offices globally.
- Cost Advantage: The fee is relatively low, helping you save on logistics costs.
- Delivery Time: The shipping duration is usually longer. For example, it takes approximately 10 days to neighboring Asian countries, about 15 days to major European and American countries, and may take up to 30 days to other regions or countries. The specific time is subject to the processing speed of local postal services and customs clearance progress.
- Tracking Options: We offer two choices—registered mail and ordinary airmail. Registered mail provides online tracking and inquiry services, allowing you to monitor the parcel’s status at any time; ordinary airmail has a lower rate but does not include tracking services.
Sea Freight
Sea freight is ideal for large-quantity, heavy-weight goods that do not require urgent delivery.
- Cost Efficiency: This shipping method has relatively low costs, effectively reducing your logistics expenses.
- Delivery Time: However, its shipping speed is slow. For instance, it may take 60-90 working days to ship to developed countries in Europe and America.
- Shipping Process: Goods depart from domestic ports, arrive at the destination country’s ports via sea transportation, and then local logistics partners handle subsequent customs clearance and last-mile delivery. During transportation, we will closely monitor the cargo status and promptly feedback relevant information to you.
Air Freight
We offer three types of air freight services to cater to different cargo needs:
- Air Parcel
Suitable for lightweight and small goods (weight ≤ 2kg), such as jewelry, 3C accessories, etc. We cooperate with major airlines to ensure goods are quickly loaded onto flights.
- Advantages: Low freight costs and basic tracking services to meet your need for logistics information updates.
- Delivery Time: Generally 7-15 days from shipment to delivery, with specific timelines varying by destination.
- Commercial Express
For high-value goods (e.g., high-end 3C products, luxury items), we recommend commercial express services such as DHL Express and FedEx IP.
- Advantages: Full-process direct air transportation ensures extremely fast delivery (usually 3-5 days). It features a low loss rate and comprehensive insurance services, providing sufficient security for your high-value goods and significantly enhancing your shopping experience.
- Air Freight + Last-Mile Courier (Dedicated Line)
Ideal for medium-to-large goods weighing 2-30kg, especially if your order volume is relatively high (daily average ≥ 50 orders). We cooperate with professional freight forwarders, adopting a model of chartered air cargo + last-mile courier.
- Process: Freight forwarders handle air transportation from China to the destination country and complete customs clearance, then economical couriers like DHL and UPS deliver the goods to the designated location.
- Advantages: Booking air cargo space in advance can reduce unit freight costs. The overall delivery time is 10-15 days, offering high cost-effectiveness.
Land Freight (International Road Transport)
We provide land freight services for neighboring countries and regions bordering China or with convenient transportation links.
- Transportation Method: Goods are transported to the destination via road ports using land vehicles such as trucks.
- Features: Flexible and moderately priced. The shipping time is usually faster than sea freight but slower than air freight, generally ranging from 7 to 20 days, depending on the distance to the destination and traffic conditions.
- Security & Tracking: During transportation, we strictly comply with relevant transportation regulations to ensure cargo safety and provide cargo tracking services for you.
After you place an order, we will accurately calculate the freight based on the shipping method you select, as well as the weight, volume of the goods, and the destination. Meanwhile, we will promptly update logistics information such as the tracking number in the backend of our independent website. You can log in at any time to query the shipping status of your parcel and check the latest location of the goods until you successfully sign for it.